Terms of Service

OVERVIEW

This website is operated by Soodesign. Throughout this document, the terms “we”, “us”, and “our” refer to Soodesign. By accessing or using this website, including all pages, tools, services, and content available here, you agree to comply with and be bound by these Terms of Service.

These Terms of Service apply to all users of our website, including without limitation:

  • Visitors who browse our site;
  • Customers who purchase products or services;
  • Merchants or vendors interacting with our site;
  • Contributors of content such as reviews, comments, or submissions.

By using our website or purchasing from us, you accept these terms fully. If you do not agree with these Terms, you may not use our site or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services online.

SECTION 1 – ONLINE STORE TERMS

  1. Eligibility: You represent that you are at least the age of majority in your state or province, or have consent to allow minor dependents to use this site.
  2. Prohibited Uses: You may not use our products or services for any illegal purpose or to violate any laws in your jurisdiction.
  3. Security: You must not transmit viruses, malware, worms, or any code of a destructive nature.
  4. Termination: Breach of any term may result in immediate suspension or termination of your account or services.

SECTION 2 – GENERAL CONDITIONS

  1. Service Refusal: We reserve the right to refuse service to anyone at any time for any reason.
  2. Content Transfer: Your submitted content (excluding payment info) may be transferred unencrypted and modified to meet technical requirements. Credit card data is encrypted.
  3. Intellectual Property: Do not copy, reproduce, sell, or exploit any portion of the site, products, or services without written permission.
  4. Headings: Section headings are for convenience only and do not affect interpretation.

SECTION 3 – INFORMATION ACCURACY

  1. Content Accuracy: We strive to provide accurate information, but cannot guarantee completeness, correctness, or timeliness.
  2. Historical Information: Any historical data is for reference only.
  3. Updates: We may update content at any time without obligation to notify users.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

  1. Prices and availability of products or services may change without notice.
  2. We may modify, suspend, or discontinue any service or product at our discretion.
  3. We are not liable for any loss caused by changes, price updates, or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

  1. Some products or services may be available exclusively online with limited quantities.
  2. Returns and exchanges follow our Refund Policy: [LINK TO REFUND POLICY].
  3. Product images may not perfectly reflect actual colors due to monitor differences.
  4. We may restrict sales to certain regions or users.
  5. Product descriptions, pricing, and availability are subject to change without notice.

SECTION 6 – ACCOUNT AND BILLING

  1. We reserve the right to cancel or limit orders per person, household, or address.
  2. You must provide complete and accurate account and payment information and update it promptly.
  3. Refunds follow our Refund Policy: [LINK TO REFUND POLICY].

SECTION 7 – OPTIONAL TOOLS

  1. We may provide third-party tools which we do not control.
  2. Tools are provided “as is” without warranties.
  3. Use of tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

  1. Some content may link to third-party websites.
  2. We are not responsible for third-party content, products, or services.
  3. Review third-party policies before engaging in transactions.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

  1. By submitting ideas, feedback, or creative content, you grant Soodesign a perpetual, worldwide, royalty-free license to use, edit, and distribute your submission.
  2. Comments must not violate intellectual property, privacy, or any laws.
  3. We are not obligated to respond or provide compensation for submissions.

SECTION 10 – PERSONAL INFORMATION

  1. Submission of personal information is governed by our Privacy Policy: [LINK TO PRIVACY POLICY].
  2. We collect personal information to process orders, communicate updates, and improve user experience.

SECTION 11 – ERRORS AND OMISSIONS

  1. Information may contain errors, inaccuracies, or omissions.
  2. We reserve the right to correct errors and update information at any time.
  3. Prices, promotions, shipping fees, and product availability may change without notice.

SECTION 12 – PROHIBITED USES

You may not use the site for:

  • Illegal activities, harassment, or discrimination;
  • Infringement of intellectual property;
  • Uploading viruses, malware, or harmful code;
  • Collecting personal information of others without consent;
  • Spam, phishing, scraping, or automated data collection;
  • Any activity that interferes with the security or functionality of the site.

Violation may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES

  1. Services and products are provided “as is” without warranties.
  2. We do not guarantee uninterrupted, timely, or error-free service.
  3. Soodesign is not liable for any direct, indirect, or consequential damages.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Soodesign, its affiliates, officers, employees, and partners from any claims, damages, or expenses arising from your breach of these Terms or violation of law.

SECTION 15 – SEVERABILITY

If any provision is unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

  1. Obligations incurred prior to termination survive termination.
  2. We may terminate access if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms and related policies constitute the entire agreement between you and Soodesign.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions or concerns about these Terms should be sent to: service@soodesign.co