Privacy Policy

This website is owned and managed by Soodesign (“we”, “our”, “us”). The term “our online services” refers to Soodesign and our pages on third-party social media platforms such as Instagram, Facebook, Pinterest, and any other platforms we own or operate from time to time. The term “our services” refers to our online services and any other products or services we provide. If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your” in this policy.

This Privacy Policy outlines the privacy practices for our site and related services (together, the “site”). We are committed to protecting your privacy online. Please read the following information regarding your use of this site:

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

  • When you purchase from our store, we collect personal information you provide, such as your name, address, and email address, as part of the buying and selling process.
  • When you browse our store, we automatically receive your computer’s IP address to help us learn about your browser and operating system.
  • Email marketing (if applicable): With your permission, we may send emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?

  • By providing personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, you consent to us collecting and using it for that purpose only.
  • If we collect information for other purposes, such as marketing, we will ask for your explicit consent or give you the opportunity to opt-out.

How do I withdraw my consent?

  • If you change your mind after opting in, you may withdraw your consent at any time by contacting us at service@soodesign.co.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

  • Third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide.
  • Certain third-party providers, such as payment gateways, have their own privacy policies regarding the information provided for purchase-related transactions.
  • We recommend reviewing their privacy policies to understand how your personal information is handled.
  • Note that some providers may operate in jurisdictions different from yours or ours. By proceeding with a transaction involving a third-party provider, your information may be subject to the laws of that jurisdiction.
  • Once you leave our store or are redirected to a third-party site, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

  • Clicking links on our store may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to review their privacy statements.

SECTION 5 – SECURITY

  • We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
  • Credit card information is encrypted using SSL and stored with AES-256 encryption.
  • While no method of electronic transmission or storage is 100% secure, we follow PCI-DSS requirements and additional industry standards.

SECTION 6 – COOKIES

Here are the cookies we use:

  • _session_id: Unique token, sessional. Stores session information (referrer, landing page, etc.).
  • _shopify_visit: No data held, persists 30 minutes from last visit. Records number of visits.
  • _shopify_uniq: No data held, expires at midnight. Counts visits by a single customer.
  • cart: Unique token, persists 2 weeks. Stores cart contents.
  • _secure_session_id: Unique token, sessional.
  • storefront_digest: Unique token, indefinite. If shop has a password, used to check visitor access.

SECTION 7 – AGE OF CONSENT

By using this site, you confirm you are at least the age of majority in your state or province, or that you have consent to allow minor dependents to use the site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

  • We may modify this Privacy Policy at any time. Changes take effect immediately upon posting.
  • If material changes occur, we will notify you here so you understand what information is collected, how it is used, and under what circumstances it is disclosed.
  • If Soodesign is acquired or merged, your information may be transferred to the new owners to continue providing services.

SECTION 9 – CURRENCY & LOCATION

By using our website, you agree that third parties may process your IP address to determine your location for currency conversion. The selected currency is stored in a session cookie, which is removed when you close your browser. This ensures consistent pricing in your local currency while browsing.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete personal information, register a complaint, or request more information, contact our Privacy Compliance Officer at service@soodesign.co.